📚Case Studies

Tour Bookings and Reminders

ScrollScroll
The Problem

Managing tour bookings and follow-ups had become a cumbersome and inefficient process. Tour flow was low, largely due to a lack of timely follow-ups and an inability to securely store and easily access customer data. Additionally, managers struggled to view and manage the daily manifest in real time without dealing with complicated login procedures. These inefficiencies led to missed opportunities and a lack of visibility into essential tour logistics.

How Intellishare Solved It

Intellishare saw this challenge as an opportunity to streamline and automate the entire tour booking and management process. The solution significantly improved visibility and efficiency for managers, staff, and customers. Here’s how:

  • Automated Notifications:Intellishare’s system ensures that potential customers receive clear and timely information about where to go and what to do for their scheduled tour. This automated communication reduces confusion and enhances the overall customer experience.
  • Real-Time Adjustments:Managers can easily view and adjust tour slots, optimizing scheduling and resource allocation on the fly.
  • Drag-and-Drop Simplicity:Tour receptionists can seamlessly assign tours to the appropriate sales representatives using a simple drag-and-drop interface. Once assigned, the sales rep is instantly notified via email, text, and push notifications, ensuring that no assignment goes unnoticed.
More Case Studies
Case Study
Reputation Management Case Study
View
Case Study
LMS Learning Case Study
View
Case Study
Gamification Case Study: A Big Finish
View
Ready to Revolutionize Your Timeshare Business?

Experience the power of AI-driven solutions tailored for the vacation ownership industry.